Fresh Sweeps Mission Statement: Staking a Claim to Customer Satisfaction
The ability to improve the health, safety, and comfort of homeowners, renters and commercial occupants is a matter Fresh Sweeps take seriously. With a growing network of local owners and technicians, this mission continues to be even more important. What’s more, making certain every employee carries this into each call, booking and appointment is key to the success of the business.
The Mission
Fresh Sweeps #1 goal is to improve the health, safety and security of homeowners, occupants and guests across the United States and beyond. We accomplish this through a dedicated network of business owners and technicians who are committed to complete this mission to the highest standards of quality and ethical conduct. All because Fresh Sweeps is in business for the people and the places that matter to them.
How This Mission Gets Lived Out: Five Operating Principles
Principle #1: Understand the Emotional Importance of Places Whether homeowner, tenant, renter or guest, the power of a place transcends all differences between people. This idea is not a new one, nor is it one that can be assumed. Many service providers treat places that people work and live simply as physical environments that deliver a basic level of security. Fresh Sweeps looks well beyond places and spaces to those for whom they carry great value. Even to the point of a place being hard to leave behind if a move is necessary.
Principle #2: Recognize That Health, Safety and Security Aren’t Guaranteed Some home and commercial environments were constructed with great care and in anticipation of the need for maintenance access. Others unintentionally make it difficult to reach access points to conduct chimney sweeping, air duct cleaning and dryer vent cleaning. In some cases, inclement weather or other environmental factors such as excessive precipitation or cold put added stress on structures or systems. Fresh Sweeps owners, while not assuming the worst case, have a rational view of the realities of building design, use, maintenance and repair.
Principle #3: Honor the Investment of Ownership Even the most humble home, cozy apartment building or sprawling industrial structure likely represents a significant financial commitment on the part of owners. The mortgage amount may vary dramatically but normally is of great consequence both in the present and future. Fresh Sweeps is committed to preserving the mechanical function and structural integrity of buildings under its care. That’s why chimney sweeping, air duct cleaning and dryer vent cleaning are at the center of service portfolio with major impact on the value – and safety — of physical buildings.
Principle #4: Make Services and Their Value Clear Pretending is one of the worst philosophies of business as it under- or over-rates the value of a product or service. Fresh Sweeps, in large measure due to membership in national accrediting associations, knows its place in the mix of maintenance and repair services. As such, the pricing attached to chimney sweeping, air duct cleaning and dryer vent cleaning is based on a realistic view of property maintenance. Along with the other demands on the finances of owners and managers.
Principle #5: Constantly Assess What Owners Need and Want The data show that many residential homeowners continue to make big investments in upgrading their properties. Average stay in a home is currently about 10 years, the longest duration in some time. This is one example of remaining connected with health, comfort and safety concerns, along with the mindset of the marketplace. Place does matter, and is even more as a baseline for happiness than in many years past.
BENEFIT FROM THE FRESH SWEEPS MISSION, ONE CENTERED ON OTHERS AND THEIR WELL-BEING, by calling or going online today.
